Privacy Policy

Trusted Pharmacy ("we", "us") respects your privacy. This policy explains what information we collect when you use trustedpharmacy.us, how we use it, and the choices you have. Protected health information related to prescriptions is also covered by our Notice of Privacy Practices under HIPAA, available on request.

1. Information we collect

• Contact and account details – name, email, phone number, billing and shipping address.
• Health and prescription information – prescriptions you upload or that your prescriber sends us, medication history, allergies and other details needed to dispense safely.
• Order and payment information – items purchased and transaction details. Card payments are processed by our payment provider; we do not store full card numbers.
• Technical information – IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

2. How we use your information

• To verify prescriptions, dispense medicines and fulfil orders.
• To contact you about your order, prescription or a question you asked.
• To process payments and prevent fraud.
• To meet our legal and regulatory obligations as a pharmacy.
• To improve our website and, with your consent, send you marketing messages.

3. Health information

We use and disclose protected health information only as permitted by HIPAA and applicable state law – for example, to fill your prescription, to coordinate with your prescriber or insurer, or where required by law. We never sell your health information.

4. How we share information

We share information only with service providers that help us run the pharmacy (such as payment processors, shipping carriers and hosting providers), with your prescriber or insurer where needed for your care, and with authorities when required by law. These providers may only use your information to perform services for us.

5. Cookies

We use essential cookies to run the store (for example, to keep items in your cart) and, with your consent, analytics cookies to understand how the site is used. You can control cookies through your browser settings.

6. Data security

We use administrative, technical and physical safeguards to protect your information, including SSL encryption on every page and restricted access to health records. No method of transmission over the internet is completely secure, but we work to protect your data.

7. Data retention

We keep prescription and dispensing records for as long as required by federal and state pharmacy law. Other information is kept only as long as needed for the purposes described in this policy.

8. Your rights and choices

Depending on your state, you may have the right to access, correct or delete your personal information, and to opt out of marketing. Under HIPAA, you may request access to and copies of your health records. To make a request, contact us using the details below.

9. Children's privacy

Our website is intended for adults aged 18 and over. Prescriptions for minors must be placed by a parent or legal guardian.

10. Contact us

Privacy questions or requests: email [privacy@trustedpharmacy.us], call [Phone Number], or write to Trusted Pharmacy, [Street Address], [City, State ZIP], USA. We may update this policy from time to time; changes will be posted on this page with a new "Last updated" date.